About Us
Values
Value #1 - Delivering a service to customers that is simply better
- Understand what the customer wants, know how to meet it, surpass it and sustain it
- Deliver a level of service that is clearly better than competitors
- Always be respectful of the customer; meet and greet them properly
- Provide an environment that is safe and relaxing for all customers
- Present top class products for sale at the right price
- Do not compromise on standards expected by the customer
Value #2 - Corporate social responsibility
- Be responsible in all business decisions
- Treat customers, staff and other stakeholders with the utmost respect and dignity
- Build trust with everyone – believe in us
- Treat everyone equitably and fairly
- We do what we say we do
- Offer value to our customers
- Respect Bahrain and its environment
- Deal with suppliers and partners who promote CSR in a positive manner
Value #3 - Lead by example; honesty and integrity
- Show leadership through your behaviour
- Expect from others only what you expect from yourself
- Treat people as you would like to be treated
- Communicate clearly and honestly at all times
- Develop collective capability
- Champion standards and results
- Driving ultimate performance
- Inspire and motivate
Value #4 - Embracing change and continuous self – improvement
- Flexible in approach to work
- Adapt to the environment and culture
- Never stand still
- Not happy to just survive
- Take on challenges and resolve them
- Serious problems are opportunities
- Can be even better – the best
- Learn from mistakes
Value #5 - Team spirit & great place to work
- Involved in the company – committed
- Understand your place in the organisation
- Feel part of the team and the culture
- Involves others in the organisation
- Makes others welcome
- Open, warm, engaging and positive
- Do what you can to make it a positive and rewarding workplace
- We achieve more when we work together
Value #6 - Try to innovate
- Be prepared to try something different
- Apply logic, rationale and intelligence
- Believe in yourself
- Can do attitude
- Share information to make better decisions
- Break down barriers to success
- Evaluate everything
- Take critical feedback on board
- Results driven
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