BAHRAIN DUTY FREE WEBSITE SURVEY

Q1. How likely are you to recommend Bahrain Duty Free Website to family or friends?

Q2. Where did you hear about shopping online at Bahrain Duty Free?

Q3. During your last experience shopping Bahrain Duty Free, how satisfied were you with the following

Extremely dissatisfied Somewhat dissatisfied Neither satisfied nor dissatisfied Somewhat satisfied Extremely satisfied
Overall website design
Ability to navigate around the site
Ability to find what you needed

Q4. Did you need to contact customer services about your order?

Q5. If yes, please provide feedback on your experience with customer service

Q6. What is your preferred method to contact customer service?

Q7. How was your order collection experience?

Very Poor Poor Fair Good Very Good

Q7.5. Would you like to provide further feedback:

Q8. Would you shop with us in the future?

Q8.5. If yes, when shopping with us in the future, where would you prefer to .

Q9. Thank you for answering the survey so far. One last question, we are working to continuously improve your experience on our website, can you think of anything that we can do better to improve your experience next time?

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